Back to get in touch

Contact us

Contact us with an enquiry or submit a complaint.

Discreet next day delivery
100% UK-based pharmacy
Free advice and support
We're rated 4.7 out of 5
Email
You can email us with your query at any time and we'll get back to you as soon as we can usually within 48 hours.
support@cloudpharmacy.zendesk.com
Phone
Our Patient Care Team is available Monday-Friday from 9am-5pm. Excludes bank holidays.   
020 4525 9900
Write
You can write to us with any questions or queries. We will get back to you as soon as we can.

Get in touch

Most queries can be answered by reading the FAQ section.

For general enquiries, please e-mail us on support@cloudpharmacy.zendesk.com or use the contact form. E-mail is always the best and fastest to contact us. We aim to respond to e-mails within 1-2 working days.

Please note that the general enquiries team cannot deal with individual medical enquiries

To contact the Cloud Pharmacy Medical Team, please register or log in.

Once you are registered and logged in messages can be exchanged with the site healthcare professionals securely (encrypted) in your My Account area.

When the team reply to a message, an e-mail is sent asking you to log in to view the reply.

Please e-mail us on clinicalsupport@cloudpharmacy.zendesk.com

Please not that this service is not for emergency use

If you are in the UK, please telephone 111 or visit the NHS 111 website for urgent medical requirements. For life-threatening emergencies, please dial 999.

Need something else?

We stock over 1102 treatments for 90 conditions